We want your experience to be amazing - feel free to contact us at info@karmaandluck.com for any questions.
Return and exchanges
All orders can be returned/exchanged within 30 days after the date of delivery for a full refund, with proof of purchase.
Returns with a company-provided label
Securely pack your item(s) in the original packaging.
Add a note with your order number and state the reason for return:
Damaged - replacement- exchange
Ship the item(s) back within the next three business days.
Returns without label
You may use your own shipping method. We highly recommend using a shipper who provides a tracking number so you can track your shipment. Please be sure to retain this tracking number for your records. Karma and luck are not responsible for packages lost in transit if sent via a non-trackable carrier.
Securely pack your item(s) in the original packaging.
Add a note with your order number and state the reason for return or refund.
Ship the item(s) back within the next three business days.
Our shipping address for returns is:
Karma and Luck
Returns department
1945 e. Russell road, suite 208
Las Vegas, NV 89119
Cancellation
If you have placed an order within 5 hours you may request a cancellation for a full refund.